Saw this on LinkedIn…
Early this week I received a report from one my managers that a certain employee was being lazy, not working hard, had a bad attitude and doing certain activities that would, under normal circumstances, be grounds for termination. When the employee came back in to work and before delivering the hard news that he was no longer welcome to work for the company, we decided to dig in a little deeper to find out why he was acting this way. As it turns out, the boy hadn’t eaten in 2 days. You see, he lives with his dad who is dying and their only income is a $500 per month stipend from the government. He was working at our company to try and get extra money to support them. He was working slow because he did not have any energy and felt like he was going to faint. Instead of laying him off, we bought him some food, talked to him about what he wanted to accomplish and where he wanted to go, and spent some more time training him to get him past the initial learning curve. He was beyond grateful and has worked his butt off since. It was a great lesson for me personally to always be patient and ask questions before acting quickly. You never know what people are going through.